Refund Policy

Last updated: October 8, 2025

At TFI TEES, we keep it real with limited drops and high-quality merch for the TFI fam. Because each piece is exclusive, we follow a strict return & exchange policy — no confusion, just clarity.

We do not accept returns unless:

• You received a damaged item

• You received a completely different product or size from what you ordered (our mistake)

Unboxing video is mandatory to claim any exchange. No video = no claim.

We only process exchanges in these situations:

• We sent the wrong size or product

• The item is damaged on arrival

If you’re eligible:

• You must ship the item back to us (at your cost)

• Once we receive and verify the product, we’ll send the correct item as a replacement — no extra charges from our side

• If you ordered the wrong size

• If you changed your mind

• If you don’t like the design after delivery

• If you have no unboxing video as proof

All our products are limited and made-to-order — no chill on these rules.

1. Email us at tfitees@gmail.com within 48 hours of delivery

2. Include:

   • Your order ID

   • A clear unboxing video (from opening the package till showing the issue)

   • Clear photos of the received item

We’ll get back to you within 24–48 hours after reviewing.

• Refunds are only issued if:

• The product is out of stock

• We are unable to replace the damaged / wrong item

• Refunds take 5–7 working days once approved.

• Orders ship in 5-7 working days

• Delivery takes 3-5 working days after dispatch

Delays caused by courier services or regional disruptions are not eligible for compensation.

Need help? Hit us up:
Email: tfitees@gmail.com
DM: [@tfitees]
Mon–Sat | 10 AM – 6 PM